Privacy Policy

Last Updated: June 15, 2026

1. Introduction

PR Junk Services ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide when using our Website and related services.

This Privacy Policy describes how we collect, use, disclose, store, and protect information obtained through our Website, booking systems, Customer Portal, communications, and related services. By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.

2. Definitions

For purposes of this Privacy Policy:

  • "Company," "PR Junk Services," "we," "us," and "our" refer to PR Junk Services and its authorized representatives.
  • "Website" refers to the PR Junk Services website, including all webpages, booking systems, Customer Portal functionality, project galleries, and related online resources operated by the Company.
  • "User," "you," and "your" refer to any individual or entity accessing or using the Website.
  • "Personal Information" refers to information that identifies, relates to, describes, or could reasonably be associated with an identifiable individual.
  • "Booking Request" refers to any service inquiry, estimate request, reservation request, or other submission made through the Website.
  • "Customer Portal" refers to any authenticated area of the Website that allows users to access booking information, account information, or related services.
  • "Cookies" refers to small data files stored on a user's device that support website functionality, security, authentication, and user experience.

3. Information We Collect

Information You Provide

We may collect Personal Information that you voluntarily provide, including:

  • Full name;
  • Email address;
  • Telephone number;
  • Service address;
  • Booking details and scheduling information;
  • Customer notes and communications;
  • Photographs or images uploaded in connection with a Booking Request; and
  • Any other information you choose to provide.

Information Collected Automatically

When you access or interact with the Website, we may automatically collect certain technical information, including:

  • IP address;
  • Browser type and version;
  • Device information;
  • Operating system;
  • Login activity and session information;
  • Access dates and times; and
  • Other information necessary for security, diagnostics, and Website functionality.

4. How We Use Information

We may use collected information to:

  • Respond to inquiries and communications;
  • Process and manage Booking Requests;
  • Schedule, coordinate, and provide Services;
  • Operate and maintain the Customer Portal;
  • Authenticate users and maintain secure sessions;
  • Improve Website functionality and user experience;
  • Monitor security and prevent fraud, abuse, or unauthorized access;
  • Comply with legal obligations; and
  • Protect the rights, property, and safety of the Company, our customers, and others.

5. Cookies and Similar Technologies

The Website may use Cookies and similar technologies to support functionality, authentication, security, and user experience.

Cookies may be used to:

  • Maintain secure login sessions;
  • Remember user preferences;
  • Improve Website performance;
  • Detect security threats; and
  • Support essential Website operations.

Users may configure their browser settings to limit or disable certain Cookies. However, doing so may affect the functionality of portions of the Website, including the Customer Portal.

For additional information regarding our use of Cookies, please review our Cookie Policy.

6. Customer Portal and Authentication

Users may access certain features through the Customer Portal.

To maintain account security and provide authentication services, we may collect and process login-related information, including session identifiers, login timestamps, device information, IP addresses, and related security data.

Users are responsible for maintaining the security of their email accounts and devices used to access the Customer Portal.

7. Uploaded Content and Project Photos

Users may voluntarily upload photographs, images, or other content when submitting Booking Requests or communicating with the Company.

Such content may contain personal property, structures, possessions, or other information visible within the uploaded materials.

Uploaded content may be used solely for business purposes, including evaluating service requests, preparing estimates, coordinating services, maintaining records, and communicating with customers.

Project photographs displayed in our project gallery, marketing materials, or promotional content may be subject to separate authorization, consent, or contractual terms where applicable.

8. Information Sharing and Disclosure

We do not sell Personal Information.

We may share information with:

  • Service providers that assist with hosting, storage, communications, security, analytics, and Website operations;
  • Professional advisors, insurers, auditors, or legal representatives when reasonably necessary;
  • Government agencies, law enforcement authorities, or regulatory bodies when required by law; and
  • Successors, purchasers, or acquirers in connection with a merger, acquisition, sale, or transfer of business assets.

Some information may be processed by trusted third-party providers that assist with hosting, communications, authentication, data storage, or Website functionality.

Information will only be disclosed as reasonably necessary to support legitimate business, operational, legal, or security purposes.

9. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide Services;
  • Maintain customer records;
  • Operate the Customer Portal;
  • Fulfill contractual obligations;
  • Comply with legal requirements;
  • Resolve disputes; and
  • Protect our legitimate business interests.

Retention periods may vary depending on the nature of the information and applicable legal obligations.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of any information.

11. Children's Privacy

The Website is intended for general audiences.

Users must be at least eighteen (18) years old to submit Booking Requests, create Customer Portal accounts, or enter into service agreements with the Company.

We do not knowingly collect Personal Information from children under thirteen (13) years old. If we become aware that such information has been collected, we will take reasonable steps to remove it.

12. Your Rights and Choices

Depending on applicable law, users may have the right to:

  • Request access to certain Personal Information;
  • Request correction of inaccurate information;
  • Request deletion of information where appropriate;
  • Object to certain processing activities; and
  • Request additional information regarding our privacy practices.

Requests may be submitted using the contact information provided below. Certain requests may be limited by legal, operational, contractual, or security requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.

This Privacy Policy should be read alongside our Terms of Service and Cookie Policy, which explain additional terms governing your use of the Website and related services.